Welcome to Numix
At Numix, we value your privacy. This Privacy Policy (“Policy”) explains how we collect, use, share, and protect your personal information. It applies to all interactions you have with Numix online or offline and covers visitors, customers, and prospective customers.
By using our services or accessing our website at www.numix.co, you agree to the practices described in this Policy.
How to Contact Us
If you have any questions about this Policy or your personal data, you can reach us at:
By Mail
Numix Inc.
Attn: Compliance & Ethics – Office of Privacy
107 S B St #300
San Mateo, CA 94401
By Email
privacy@numix.co
Please include your full name and mailing address.
For service-related updates (e.g., address changes), please contact your Numix representative directly.
Overview of This Policy
This Policy describes:
- What information we collect
- How we use and share it
- How we protect it
- Your privacy choices
"Customer information" refers to nonpublic personal data that identifies you. It does not include aggregated or de-identified data that cannot be linked back to an individual.
How We Protect Your Data
We maintain physical, technical, and administrative safeguards to help protect your personal information. We also regularly audit our policies, monitor our systems, and test our security practices. We retain information only as long as necessary for legal, regulatory, or operational purposes.
Information We Collect
We collect personal information in the following ways:
- Directly from you – through applications, forms, or conversations with Numix representatives.
- Automatically from your activity – on our website, mobile apps, emails, and social media channels.
- From transactions – such as payments, claims, or support inquiries.
- From affiliates – within the Numix family of companies.
- From third-party sources – like credit bureaus or consumer reporting agencies.
Examples of data we may collect include:
- Name, contact information, payment history
- Device data, usage behavior, and preferences
- Insurance or financial product details
How We Use Your Information
We use your personal data to:
- Deliver and manage services and products
- Underwrite and rate policies
- Process payments, claims, and support requests
- Detect and prevent fraud
- Verify identity and maintain account security
- Improve user experience and develop new services
- Conduct research and analysis (with de-identified data when possible)
- Comply with legal and regulatory obligations
We may also create anonymized or de-identified data sets for internal or commercial use.
How We Share Your Information
We may share your information:
- Within the Numix family of companies
- With authorized Numix agents
- With third parties who help us operate (e.g., claims processors, data providers)
- With consumer reporting agencies (for underwriting)
- For legal, fraud prevention, or regulatory purposes
- During a merger, acquisition, or business transfer
- With marketing partners, only as allowed by law
We do not sell your personal information.
Privacy Principles at Numix
We follow these principles:
- We do not sell customer information.
- We prohibit partners from using customer data for their own marketing.
- We require vendors to protect customer data.
- We do not share customer medical data unless authorized or permitted by law.
- We only share data when legally allowed, required, or authorized by you.
- We apply the same privacy standards to former and prospective customers.
Online, Mobile & Social Media
When you interact with us digitally (e.g., visiting our website, clicking ads, using our apps), we may collect information such as:
- Device/browser data
- Clickstream activity
- Preferences and interactions
This helps us personalize your experience and improve our services.
State-Specific Notices
California Residents
Under the California Consumer Privacy Act (CCPA), you may:
- Request access to your personal data
- Ask for deletion of your data
- Opt-out of sale or sharing (we don’t sell data, but this applies to certain types of analytics/advertising)
To exercise your rights, visit numix.co/privacy or contact your agent.
Nevada Residents
You can request to be added to our “Do Not Call” list by:
- Contacting your Numix agent
- Submitting the Do Not Solicit form at numix.co
- Writing to us at the address above
Vermont Residents
We will not share your customer information within our family of companies without your express consent, except for transaction or experience information allowed by law.
Limiting Information Sharing
You can limit how we share:
- Credit or consumer report data
- Claim or driving history
Call your Numix agent or 800-865-6035 to make a privacy preference request.
Please note:
- Your preference may apply to joint account holders.
- We may still share data necessary for servicing your account or required by law.
- Your preference won’t apply to data transfers within Numix as part of business operations.
